Política de envío

Thank you for shopping with us. We are committed to providing our customers with a smooth and efficient shipping experience. Please review our shipping policy below:

Order Processing

  • Order Confirmation: Once you place your order, you will receive an order confirmation email whth in 24 hours. This email confirms that we have received your order in our system.

Shipping Model

We operate under a DDP (Delivered Duty Paid) shipping model. This means all duties are included in the shipping cost, and there will be no additional charges upon delivery.

Shipping Time

  • Dispatch Time: Under our DDP model, orders are typically dispatched within a maximum of three weeks from the order date. This allows us to ensure that your items are properly prepared for a safe journey to your doorstep.
  • Estimated Delivery Time: After dispatch, the estimated time of arrival (ETA) for your order is approximately 25-40 days. We work diligently with our shipping partners to meet these timelines; however, please note that these are estimates and shipping times may vary.

Shipping Notifications

Once your order is dispatched, you will receive a shipping notification via email. This notification will include a tracking number that allows you to monitor the progress of your shipment.

Shipping Costs

Shipping costs are calculated based on the DDP model, ensuring that all duties and taxes are covered. The total shipping cost will be displayed at checkout before the final order confirmation.

International Shipping

For international orders, please be aware that the shipping timeline might be subject to customs clearance procedures which can cause delays beyond the original estimated delivery time.

Contact Us

If you have any questions or concerns about your order or shipping policy, please do not hesitate to contact us. Our customer service team is here to help ensure your shopping experience is as seamless and positive as possible.